A WhatsApp agent that answers enquiries while you work.
Customers message you on WhatsApp because it is easy. The agent replies straight away, fills in what is missing and suggests appointments. You see everything and step in whenever you want.
Sound familiar?
- 01
Enquiries come in all day, but you only get to reply in the evening. By then the customer has asked someone else.
- 02
Every appointment request takes three messages back and forth before a date is set.
- 03
The same questions about prices, directions and opening hours, answered by hand every day.
What the system does for you.
No off the shelf tool. The scope comes out of the way you work.
Answers in seconds
The agent reads the message, understands the request and replies in your tone of voice. Polite, short, no filler.
Sorts it out and books it
If the address or the time window is missing, it asks. If a slot fits, it suggests it and puts it in your calendar.
Knows your business
Services, prices, coverage area, opening hours: the agent only answers with what you set out beforehand. Nothing is made up.
Hands over to you
If a case is unclear or sensitive, the agent holds back and passes the message to you. You reply yourself and the thread stays in one place.
How it works.
No project without a look at your everyday work. We start from what actually happens today.
Analysis
We read real conversations from the last few weeks with you: which questions come up, what gets explained again and again, where time is lost. That defines what the agent covers.
Delivery
We build the agent from your own answers, connect the calendar and test with real enquiries before it goes live.
Running it
The agent works and you see every conversation. We add new questions and adjust tone and rules whenever something changes.
What businesses ask us about this.
If your question is missing, just message us. You get a personal reply.
No. The customer simply messages your WhatsApp number, exactly as before. The agent replies from the same number. Nothing changes for them, except that the answer comes faster.
That is your call. We recommend being open about it: a short note that an assistant is replying and a person can take over at any time. It builds trust and keeps expectations right.
It does not guess. It only answers from the information you agreed on together. For anything else it says someone will get back to you and passes the message on.
A WhatsApp agent for appointment requests is often up in a few weeks. You get the real timeline after the analysis, once we know the scope.
Which process is costing you the most time right now?
Describe it in one sentence. We will come back to you personally with a first read on it.
In a hurry? Message us on WhatsApp
Rather talk it through? Book a call