A phone agent that picks up when you cannot.
On site, at a customer's, in the shop: the phone rings anyway. The agent picks up, understands the request, answers the standard questions and tells you what matters.
Sound familiar?
- 01
Missed calls are missed jobs. Nobody calls voicemail back.
- 02
The office is only staffed in the morning, but customers call all day.
- 03
Half the calls are questions about opening hours, directions or status that anyone could answer.
What the system does for you.
No off the shelf tool. The scope comes out of the way you work.
Answers every call
At any hour, with no hold music. The agent greets callers in your name and asks what it is about.
Understands the request
Booking request, quick question, emergency, complaint: the agent works out what the caller needs and asks the right follow up questions.
Answers the standard questions
Opening hours, coverage area, services, prices for standard jobs. All of it only from what you set out.
Flags what matters
After the call you get a short summary: who, what, how urgent, callback number. By WhatsApp, email or straight into your system.
How it works.
No project without a look at your everyday work. We start from what actually happens today.
Analysis
We look at which calls come in and what happens to them today. From that we decide what the agent handles itself and what it passes on.
Delivery
Voice, greeting, questions and rules are worked out with you. We test with real scenarios until the call feels natural.
Running it
The agent runs on your number or as a forward. We review the calls with you and adjust whatever stands out.
What businesses ask us about this.
If your question is missing, just message us. You get a personal reply.
No. Modern speech models sound natural, with pauses and follow up questions. We set the tone and wording with you so it fits your business. And the agent says openly that it is an assistant.
The agent spots emergencies from clear trigger words and rules we set beforehand. It then transfers the call straight away or rings you directly, instead of just leaving a note.
Not necessarily. The agent can work on your existing number, for example after the third ring or outside office hours. How that works with your provider is something we sort out during the analysis.
Yes, if your calendar is connected. Then it offers free slots and books the appointment. Without a connection it takes the request and you confirm.
Which process is costing you the most time right now?
Describe it in one sentence. We will come back to you personally with a first read on it.
In a hurry? Message us on WhatsApp
Rather talk it through? Book a call