Every enquiry, every document, every answer in one place. The system finds what was similar, suggests next steps and gets better with every case.
The answer already exists, but it sits in an email from two years ago that nobody can find.
New colleagues need months to learn where things are and who to ask.
Similar cases get worked from scratch every time, because nobody has the full picture.
No off the shelf tool. The scope comes out of the way you work.
Enquiry in, case folder open. Messages, documents and decisions stay together instead of being scattered across email, chat and a shared drive.
The system reads the new enquiry and shows which earlier cases and documents match it. Even when different words were used.
From comparable cases the system works out what makes sense next. The decision stays with your team.
Every answer your team gives becomes part of the knowledge. The system improves without anyone having to maintain manuals.
No project without a look at your everyday work. We start from what actually happens today.
We look at where your knowledge sits today: folders, emails, tickets, people's heads. And which questions come up most often.
We connect the sources, build the search and the suggestions, and test with real cases from your everyday work. Access rights and data protection are agreed beforehand.
The system runs inside the team. New sources get added and the suggestions are sharpened together with you.
Staff only enter the project number. The system recognises the project and country specific requirements, writes the technical documentation, generates the paperwork and files everything in the folder structure. Result: €160,000 and 4,500 hours saved per year.
See the caseIf your question is missing, just message us. You get a personal reply.
Anything you already have as text, or that can be turned into text: emails, PDFs, Word documents, tickets, chat histories, notes. Which sources make sense is something we settle during the analysis.
Yes. Where the data sits and which models may be used is agreed before we start. For projects under NDA we work without naming anyone and without passing anything on. Access inside the system follows your own roles.
The system only answers from your own documents and cases, and shows the source. Where it finds nothing, it says so. The professional judgement stays with a person.
For teams handling many similar cases: regulatory approval, support, quotes, complaints, building files. For a medical technology company, for example, we automated the technical documentation for approvals, see the case on the home page.
Describe it in one sentence. We will come back to you personally with a first read on it.
In a hurry? Message us on WhatsApp
Rather talk it through? Book a call